Acquisition in Romanian IT: A software company from Cluj, bought by the outsourcing group Webhelp

Acquisition in Romanian IT: A software company from Cluj, bought by the outsourcing group Webhelp

PitechPlus IT company from Cluj, which develops and implements custom software solutions, controlled by the entrepreneur Bogdan Herea, was bought by the French outsourcing company Webhelp.

PitechPlus is a Romanian company that designs, develops and implements customized software solutions, designed, in particular, to digitize sales processes and process automation, founded in Cluj, in 2006. Currently, the company has 270 employees in Cluj-Napoca offices. and Târgu-Mureș and is present globally through its sales teams in France, Switzerland, Germany, the United Kingdom, the United States and Belgium.

"This acquisition is part of the Webhelp group's strategy to strengthen its technology-based services, intended to support customers in implementing their digital transformation strategy, through a range of customized solutions that combine customer relationship management, artificial intelligence and automation ", announces in the statement sent by the company.

PitechPlus will maintain its current management structure: Bogdan Herea, the founder, will remain at the management of the company with its headquarters in Cluj Napoca (Romania).

Webhelp is a partner that provides a wide range of services, ranging from customer experience solutions, social media moderation, to payment management.

The company had a turnover of 1.4 billion euros, in 2018, made by a team of 50,000 employees operating in over 140 operations centers in 36 countries, of which about 2,000 in Romania.

Webhelp is currently in the final phase of the transaction with GBL (Groupe Bruxelles Lambert), as a new shareholder, to be replaced by KKR and the closing of the transaction is expected to be announced before the end of the year, after obtaining the necessary regulatory authorizations.

Since 2014, PitechPlus has developed its own products for international markets, such as: Younify (payments and document management), PARKING + PLUS (intelligent parking services), FastOrder (application for pre-ordering and picking up food orders in restaurants).

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